Software, Digital Health & AI Regulatory Expertise That Drives Global Approval

From SaMD classification and IEC 62304 validation to AI-based diagnostics under IVDR/MDR and compliance with the AI Act-MDx CRO delivers the specialized expertise you need for digital health regulatory success.

Specialized Regulatory Support for Digital Innovation

As software transforms healthcare delivery, manufacturers face increasingly complex regulatory challenges across SaMD development, digital health solutions, and AI-driven diagnostics. MDx CRO provides specialized regulatory and clinical expertise to navigate these evolving frameworks-from IEC 62304 compliance and software validation to AI Act risk classification and clinical performance studies.

Our team of software regulatory specialists, former Notified Body reviewers, and digital health experts delivers targeted support for every stage of your digital product lifecycle. Whether you’re developing an AI-based diagnostic algorithm, a mobile health application, or complex SaMD integrated with a physical device, we provide the expertise needed to accelerate regulatory approval while ensuring compliance with MDR, IVDR, FDA, and emerging AI regulations.

Innovative medical technology discussion at MDX Accelerating MedTech event featuring professional collaboration and digital health solutions.

Core Software & Digital Health Services

Software as a Medical Device (SaMD) Regulatory Solutions

SaMD Classification & Regulatory Strategy

  • MDR/IVDR software classification assessment
  • Global regulatory pathway determination
  • Strategic roadmapping for EU, US, and international markets
  • AI Act classification and regulatory impact assessment
  • Documentation structure planning and gap analysis

IEC 62304 Implementation & Compliance

  • Software development lifecycle (SDLC) documentation
  • Software safety classification and risk management
  • Configuration management and change control
  • Documentation of architecture and detailed design
  • Integration with ISO 14971 risk management
  • Software verification and validation planning

Software Verification & Validation

  • Test plan development and execution
  • Software verification protocols and reports
  • Integration testing and system-level validation
  • Usability engineering (IEC 62366) for software interfaces
  • Performance testing for AI/ML algorithms
  • Clinical validation planning for software functionality

Cybersecurity Compliance

  • Medical device cybersecurity risk assessment
  • Security requirements documentation
  • Threat modeling and vulnerability analysis
  • MDCG 2019-16 and FDA cybersecurity compliance
  • Post-market security monitoring plans
  • Security update management and documentation

AI & Machine Learning Regulatory Support

AI-Based Medical Device Compliance

  • AI Act compliance assessment and documentation
  • AI/ML algorithm validation strategies
  • Continuous learning systems regulatory approaches
  • Performance monitoring for adaptive algorithms
  • Clinical evidence generation for AI-based diagnostics
  • Explainability and transparency documentation

AI Diagnostics under IVDR

  • Clinical performance studies for AI-driven IVDs
  • Performance evaluation plans for algorithm-based diagnostics
  • Scientific validity assessment for biomarkers
  • Reference dataset validation and documentation
  • IVDR classification and conformity assessment for AI solutions
  • Technical documentation for algorithm-based decision support

Change Management for AI/ML Systems

  • Change control procedures for evolving algorithms
  • Algorithm version control and documentation
  • Significant change determination
  • Update and upgrade management
  • Post-market surveillance for AI performance drift
  • Regulatory notifications for algorithm modifications

Digital Health & Mobile Applications

mHealth & Digital Health Applications

  • Medical app qualification and classification
  • Software borderline determination
  • Wellness vs. medical purpose assessment
  • Regulatory strategy for digital therapeutics
  • Remote monitoring compliance considerations
  • MDR/IVDR regulatory pathway development

Connected Medical Device Systems

  • Interoperability documentation and validation
  • System-level risk assessment
  • Cloud integration regulatory considerations
  • Data security and privacy compliance
  • Communication protocol validation
  • System integration testing documentation

Specialized Technical Documentation Services

Comprehensive SaMD & Digital Health Documentation

Technical Documentation Development
  • Complete MDR/IVDR technical file compilation
  • Software development documentation organization
  • Algorithm description and performance claims
  • Clinical evaluation/performance evaluation for software functions
  • FDA submission documentation
  • AI Act compliance documentation
Clinical Evidence Generation
  • Clinical evaluation planning for software
  • Literature-based evidence compilation
  • Clinical investigation design for software functions
  • User validation studies and protocol development
  • Statistical analysis for algorithm performance
  • Clinical evidence appraisal for AI-based systems
Quality Management & Risk Control
  • Software-specific quality management procedures
  • Risk management file development (ISO 14971)
  • Software verification and validation SOPs
  • Release procedures for software medical devices
  • Configuration management procedures
  • Design control for software development
Our Digital Health Expertise Sets Us Apart
Capability
Software Classification Expertise
AI Act Compliance
Integrated Regulatory & Clinical Approach
Clinical Validation for Software
IEC 62304 Documentation
Cybersecurity Integration
Software Change Management
MDx CROTypical Consultants
Former NB reviewers with MDR/IVDR software focusLimited understanding of borderline cases
Proactive guidance on emerging regulationsOften reactive or unfamiliar
Complete software validation strategyOften fragmented services
Specialized protocols for software/AI clinical evidenceGeneric clinical approaches
Complete software development life cycle supportPartial coverage
Holistic approach integrating security with regulatoryOften separated services
Strategies for evolving software & AI/MLLimited post-market focus
Success Metrics
15+
SaMD/MDSW products successfully CE marked under MDR/IVDR
100%
success rate in technical documentation for software components
1st
AI-based solutions to market
ISO
End-to-end standards coverage 62304, 82304-1, 62366, 14971

Our SaMD & Digital Health Approach

1.
Assessment & Classification
  • Software qualification and classification determination
  • Regulatory pathway identification
  • Gap analysis against relevant standards
2.
Strategic Planning
  • Documentation structure and development plan
  • Clinical evidence strategy
  • Verification and validation planning
3.
Implementation Support
  • Technical documentation development
  • Software verification and validation
  • Usability engineering and risk management
4.
Clinical Evidence Generation
  • Clinical evaluation for software functionality
  • User validation studies
  • Performance analysis for AI algorithms
5.
Regulatory Submission Management
  • Technical file compilation
  • Notified Body/FDA interaction support
  • Response management and follow-up
Case Studies
AI-Driven Diagnostic Algorithm
Challenge
Challenge

A digital health company sought CE marking under IVDR for their AI-powered diagnostic algorithm, with significant classification questions and limited clinical evidence.

Solution
Solution

MDx implemented a comprehensive regulatory strategy including:

  • Software classification guidance under IVDR rules
  • AI algorithm validation protocol development
  • Clinical performance study design specific to the algorithm’s diagnostic claims
  • Complete technical documentation aligned with IVDR Annex II and IEC 62304
Result
Result

Successful CE marking achieved under IVDR with minimal deficiencies, establishing a regulatory precedent for similar AI-based diagnostics.

Mobile Health Application with MDR Compliance
Challenge
Challenge

A startup developed a mobile application for therapy adherence that qualified as a Class IIa medical device under MDR but lacked the internal regulatory expertise to navigate software requirements.

Solution
Solution

MDx delivered:

  • Complete IEC 62304 implementation and documentation
  • Cybersecurity risk assessment and documentation
  • Usability engineering process aligned with IEC 62366
  • Clinical evaluation strategy based on real-world evidence collection
Result
Result

CE marking achieved in 11 months, enabling the client to launch in the European market ahead of competitors.

Client Testimonials

“MDx’s expertise in software medical device regulations was instrumental in our successful MDR submission. Their team understood both the technical aspects of our software and the regulatory requirements, bridging a gap that other consultants couldn’t.”

CTO
Digital Therapeutics Company

“When developing our AI-based diagnostic solution, MDx provided invaluable guidance on clinical validation requirements specific to our algorithm. Their approach to documenting the AI system for regulatory review set us up for a smooth approval process.”

Regulatory Affairs Director
AI Diagnostics Startup

Frequently Asked Questions

Ask us a Question
  • How are software applications classified under MDR and IVDR?

    Under MDR and IVDR, software classification is determined through a comprehensive assessment that considers the software’s intended purpose, functionality, and clinical impact, guided by the latest MDCG guidance documents. For MDR, Rule 11 applies primarily, classifying software into Class I, IIa, IIb, or III based on risk, especially when the software provides diagnostic or therapeutic decision support that could cause serious or irreversible harm. For IVDR, multiple rules may apply—such as Rule 1 for high-risk infectious disease software (Class D), Rule 2 for blood and life-threatening conditions (Classes C or D), and Rule 3 for genetic testing and companion diagnostics (mainly Class C)—with the classification depending on the specific use, influence on the device, and the risk posed to patients or public health. Our assessments incorporate these rules, along with MDCG guidance (2019-11, 2021-24, 2019-16, and 2023-1), ensuring accurate classification and the appropriate regulatory pathway.

  • What documentation is required for IEC 62304 compliance?

    IEC 62304 documentation includes software development plans, risk management files, architecture and detailed design documentation, verification and validation protocols/reports, problem resolution documentation, and software configuration management plans. The exact documentation depends on your software safety classification (A, B, or C). MDx provides complete documentation templates and development support tailored to your software’s specific risk class.

  • How do we validate AI/ML algorithms for regulatory approval?

     AI/ML algorithm validation requires demonstrating performance, robustness, and safety through comprehensive testing with diverse datasets, clear performance metrics, and risk mitigation strategies. For regulatory approval, you need documentation of the algorithm design, training data characteristics, performance metrics, limitations, and clinical validation evidence. MDx develops custom validation protocols specific to AI technologies that satisfy both current regulatory requirements and emerging AI regulations.

  • How does the EU AI Act affect medical software development?

    The EU AI Act introduces risk-based classifications and requirements for AI systems, with medical AI often falling into “high-risk” categories requiring robust risk management, data governance, and transparency measures. While harmonization with MDR/IVDR is ongoing, manufacturers need to prepare for additional documentation, testing, and post-market monitoring specific to AI components. MDx provides gap assessments and compliance strategies to align your development processes with both medical device regulations and the AI Act.

  • What clinical evidence is required for SaMD approval?

    Clinical evidence requirements for SaMD depend on its classification and claims but typically include demonstration of clinical performance (IVDR) or clinical benefit (MDR), performance in the target population, and safety in clinical use. This may involve literature reviews, analytical validation, clinical performance studies, and/or real-world performance data. MDx designs targeted clinical evidence strategies that align with your software’s specific regulatory pathway and risk classification.

  • How do you manage post-market surveillance for software that undergoes frequent updates?

    Post-market surveillance for frequently updated software requires a robust change management process, clear documentation of version changes, significance assessments for each update, continuous performance monitoring, and regular safety reporting. MDx develops comprehensive PMS plans specific to software products, including criteria for determining when updates require regulatory notification or new conformity assessment.

Expert Software Regulatory Solutions for Digital Health Innovation

Whether you’re developing AI-driven diagnostics, mobile health applications, or complex SaMD systems, MDx delivers the specialized regulatory expertise you need for global market access and compliance.

Navigate Digital Innovation. Achieve Regulatory Success.

IVD Clinical Performance Studies That Drive Global Regulatory Success

Expert-led clinical performance evaluation for IVDR, FDA, and global markets-with comprehensive protocol development, site management, ethics committee submissions, and regulatory documentation.

Why IVD Clinical Studies Matter

Successful IVD clinical performance studies are critical for market access under IVDR, FDA, and global regulatory frameworks.

Whether you’re developing a high-risk Class D assay, a companion diagnostic (CDx) , or transitioning from IVDD to IVDR, MDx CRO ensures your clinical evidence meets regulatory expectations through rigorous clinical performance evaluation and strategic study design.

Our team delivers end-to-end clinical study solutions -from IVDR Annex XIII/XIV submissions and clinical performance study protocols (CPSP) to site management, ethics committee approvals, and final clinical performance reports. With expertise in ISO 20916 and IVDR compliance, we ensure your IVD receives timely approval with robust clinical evidence.

Full-Service Clinical Study Design & Execution

MDx delivers end-to-end IVD clinical performance services, managing every phase of your study lifecycle:

1.
Planning & Strategy
  • IVDR clinical strategy and pathway
  • Clinical performance study design (CPSP)
  • Feasibility and study risk assessment
  • ISO 20916-aligned planning and timelines
2.
Documentation & Submissions
  • CPSP development
  • Annex XIII/XIV evidence planning and alignmen
  • Ethics Committee / IRB submissions and packages
  • Competent Authority documentation and interactions
  • Investigator’s Brochure creation
  • EUDAMED performance study notifications
  • TMF setup and maintenance
3.
Site Management & Execution
  • Site and lab selection, qualification, and initiation
  • Investigator training and site initiation visits
  • Clinical monitoring (on-site and remote) to ISO 20916
  • Biological sample logistics and accountability
  • CRF/eCRF design, build, and implementation
  • Protocol adherence oversight and issue resolution
4.
Data Management & Reporting
  • eCRF design and validation; data capture and QC
  • Statistical analysis plan development and execution
  • Clinical performance reports; final clinical evidence packages
  • Device deficiencies tracking and reconciliation
  • TMF completeness checks and close-out
5.
Regulatory Affairs, Safety & Representation
  • Adverse event monitoring and safety reporting for performance studies
  • Ongoing regulatory authority communications
  • Coordination with Notified Bodies
6.
Global Representation
  • EU Legal Representative for non-EU sponsors;
  • UK RP for non-UK sponsors
  • Multi-country study harmonization

Regulatory Alignment

MDx ensures your IVD clinical studies comply with all relevant regulations:

  • IVDR 2017/746 – Annex XIII, Annex XIV, Article 58, 61-69
  • ISO 20916:2024 – Clinical performance studies for IVDs
  • FDA requirements for IVD clinical studies
  • ISO 14155 principles where applicable
  • GCP principles adapted for IVD performance studies
  • Local ethics committee requirements
  • National Competent Authority requirements
Advanced medical data analysis using digital dashboards in a modern laboratory environment.

Study Types We Support

Clinical Performance Studies

Diagnostic sensitivity, specificity, PPV, NPV, PPA, NPA, clinical utility

Scientific (peer-reviewed) literature

Literature-based evidence generation

Data based on routine diagnostic testing

EQA and published clinical data

Post-Market Performance Follow-up (PMPF)

Continuous evidence collection

Performance Evaluation

Analytical and clinical data integration

Companion Diagnostic (CDx) Studies

Precision medicine assay validation

Method Comparison Studies

Against established reference methods

Our clinical team has extensive experience across diagnostic platforms
Technology
Molecular Diagnostics
Immunoassays
Histopathology
Point-of-Care
Software & AI
Applications
PCR, qPCR, digital PCR, NGS panels
ELISA, chemiluminescence, multiplex
IHC, ISH, digital pathology
Lateral flow, microfluidics, biosensors
Algorithm validation, SaMD, digital diagnostics
Results That Matter
100+
IVD clinical performance studies designed
60+
performance study submissions in multi-country trials
400+
essential study documents developed
30+
IVDR studies across oncology, infectious diseases, and more
100%
success rate in performance study submissions
9.4/10
client satisfaction rating
14
EU languages spoken by our team
20+
countries including EU/US
Capability
ISO 20916 Study Design
IVDR Clinical Evidence Expertise
Ethics Committee & CA Submissions
Performance Study Monitoring
Legal Representation in EU
IVD-Specific Documentation
EUDAMED Registration
MDx CROOther CROs
Specialized expertiseLimited experience
Former NB/CA expertsOften lacking
100% success rateVariable experience
IVD-specialized monitorsOften pharma-focused
Full service availableRarely offered
CPSP, performance reportsGeneric templates
Complete supportLimited guidance
Client Testimonial

“Delegating device sponsor responsibilities to MDx significantly improved our clinical trial operations. It allowed us to streamline our studies, ensuring fast study approvals in several countries and compliance with ISO 20916. Their team’s ability to fill our internal knowledge gap on deviceregulations was invaluable.”

Senior Director, Clinical Projects
Top 10 Global IVD Manufacturer

“MDx guided us through our first European performance study. Their knowledge of ISO 20916 requirements and their support with site training gave us confidence that nothing was overlooked.”

Clinical Operations Manager
Mid-Size Molecular Diagnostics Company

“What stood out was your responsiveness. Whenever questions came from investigators or regulators, MDx provided clear answers quickly. It kept our study on schedule and reduced stress for our team.”

Head of Regulatory Affairs
Specialty Diagnostics Firm

Frequently Asked Questions

Ask us a Question
  • What is the difference between a clinical trial and an IVD performance study?

    While both evaluate device performance, IVD performance studies follow specific regulations (IVDR, ISO 20916) rather than traditional clinical trial frameworks (ICH-GCP). IVD studies typically focus on evaluating an assay’s clinical performance using existing or newly collected samples, rather than testing interventions on patients.

  • Can MDx handle ethics committee and competent authority submissions?

    Yes, we manage all aspects of ethics committee (EC/IRB) submissions and competent authority applications. Our team has a 100% success rate in obtaining approvals across multiple European countries for IVDR performance studies.

  • Does MDx offer legal representation for IVD clinical studies in Europe?

    Yes, we provide full legal representation services for non-EU sponsors conducting studies under IVDR Article 58. This includes handling all regulatory communications, safety reporting, and compliance responsibilities.

  • What is a CPSP under IVDR?

    A Clinical Performance Study Protocol (CPSP) is a mandatory document for IVD performance studies under IVDR. It details study design, objectives, participant selection, sample handling, statistical analysis, and quality procedures in compliance with ISO 20916 and IVDR Annex XIII/XIV requirements.

  • How does MDx handle safety reporting in IVD performance studies?

    We implement robust systems for monitoring and reporting adverse events and device deficiencies according to IVDR requirements, with clear escalation pathways, reporting timelines, and documentation procedures.

  • Can you support multi-country IVD studies?

    Absolutely. We have extensive experience coordinating studies across multiple countries, harmonizing submissions, and managing site networks throughout Europe, North America, and APAC.

Partner with Europe's Leading IVD Clinical Study Experts

Whether you’re planning your first IVDR performance study or managing a global clinical evaluation program, MDx delivers the expertise, resources, and regulatory knowledge to ensure success.

From Protocol to Performance Report. We Deliver.

Next-Generation Sequencing Validation & IVDR Compliance Expertise

From custom panel design to bioinformatics validation and IVDR certification-MDx delivers end-to-end NGS solutions including software validation, performance evaluation, and regulatory approval.

NGS Excellence for Global Regulatory Success

Next-generation sequencing technologies require specialized regulatory expertise to navigate the complex landscape of performance validation, bioinformatics compliance, and clinical evidence requirements. MDx CRO delivers comprehensive support for NGS assay development, validation, and regulatory approval-helping you transform groundbreaking genomic technologies into market-ready, compliant diagnostic products.

Our team of molecular biologists, bioinformaticians, and regulatory experts guide you through every phase of NGS product development-from initial assay design through analytical validation, clinical performance studies, and technical documentation for global regulatory submissions. With proven success in certifying complex panels under IVDR, including the first-ever 4000+ gene exome sequencing panel to achieve CE marking, MDx is your trusted partner for NGS regulatory excellence. 

NGS, qPCR, IHC assay validation for companion diagnostics
End-to-End NGS Solutions for IVD Manufacturers & Clinical Laboratories

NGS Assay Development & Validation

  • Analytical performance validation for targeted panels and WES/WGS assays
  • Sensitivity, specificity, and precision verification
  • Reference material selection and validation strategy
  • Variant calling and interpretation workflow validation
  • Performance across diverse sample types and quality thresholds
  • Limit of detection studies for low-frequency variants
Innovative medical scientists collaborating in a high-tech laboratory, emphasizing MedTech advancements and healthcare innovation.

Bioinformatics Pipeline Validation

  • Software validation aligned with IEC 62304 requirements
  • IVDR-compliant documentation for bioinformatics algorithms
  • Pipeline version control and change management
  • Verification of variant calling accuracy and reproducibility
  • Alignment, variant calling, and annotation validation
  • Edge case testing and performance evaluation
  • Medical device software classification and documentation
Advanced healthcare professionals discussing innovative MedTech solutions on a tablet in a modern clinical setting.

NGS Clinical Performance Studies

  • Clinical performance evaluation for diagnostic claims
  • Multi-site clinical validation studies
  • Sample collection and test site management
  • ISO 20916-compliant study design and execution
  • Clinical evidence generation for CDx applications
  • Patient stratification studies for oncology applications
  • Reproducibility across laboratory sites and operators
Microscope research in a advanced medical technology lab, focusing on innovative healthcare solutions and MedTech development.

Regulatory Compliance & Submissions

  • IVDR technical documentation for NGS assays and workflows
  • Scientific validity reports for genetic biomarkers
  • Performance evaluation plans and reports
  • Risk management for NGS-specific challenges
  • Notified Body submission strategy and support
  • FDA submissions for NGS-based tests and platforms
  • EMA consultation for companion diagnostics
Regulatory Compliance & Submissions

NGS Panel Types We Support

Targeted Panels
  • Cancer hotspot panels
  • Hereditary disease panels
  • Pharmacogenomics
Exome Sequencing
  • Whole exome
  • Clinical exome
  • Focused exomes
Transcriptomics
  • RNA-seq
  • Gene expression panels
  • Fusion detection
Companion Diagnostics

Tumor mutation profiling, HRD assessment, therapy selection

Liquid Biopsy
  • ctDNA analysis
  • Minimal residual disease (MRD)
Metagenomics
  • Microbial identificatio
  • AMR detection
  • Pathogen panels

Bioinformatics Software Validation

MDx’s specialized software validation team bridges the gap between bioinformatics innovation and regulatory compliance, ensuring your NGS data analysis pipelines meet all applicable requirements:

Software Development Life Cycle (SDLC)
  • IEC 62304-compliant development processes & cybersecurity
  • Software requirements specification for bioinformatics tools
  • Design documentation and architecture validation
  • Risk management per ISO 14971 for software components
  • Version control and configuration management
Algorithm Validation
  • Performance assessment of variant calling algorithms
  • Statistical validation of classification methods
  • Reference dataset testing and benchmarking
  • Edge case testing for complex genomic regions
  • Validation of filtering strategies and quality metrics
Integration Testing
  • End-to-end pipeline validation
  • Integration with LIMS and reporting systems
  • Data integrity verification across workflow
  • Performance qualification under real conditions
  • User interface and outputs validation
Why Choose MDx for NGS Regulatory Compliance? Our Differentiated Expertise
Capability
NGS-Specific IVDR Experience
Bioinformatics Software Validation
NGS Clinical Study Design
Large Panel Experience
Companion Diagnostic NGS
NGS Scientific Validity
Global NGS Submissions
MDx CROTypical Consultants
Certified first 4000+ gene panel globallyLimited IVDR NGS experience
IEC 62304-aligned methodologyOften missing software expertise
ISO 20916 + NGS-specific protocolsGeneric approaches
WES, comprehensive cancer panelsPrimarily small panels
End-to-end CDx developmentLimited pharma integration
Comprehensive biomarker documentationLimited evidence collection
EU, US, UK regulatory strategyRegional focus only
Success Metrics
First-ever
4000+ gene NGS panel to achieve CE marking under IVDR
10+
NGS assays successfully validated and submitted under IVDR
100%
success rate in NGS technical documentation submissions
40%
faster time-to-market compared to in-house submissions

Our NGS Validation Process

1.
Assessment & Strategy
  • NGS technology and assay review
  • Regulatory pathway determination
  • Gap analysis against requirements
  • Validation planning and resource allocation
2.
Analytical Validation
  • Protocol development
  • Reference sample selection
  • Sensitivity, specificity, and precision testing
  • Bioinformatics pipeline verification
  • Data analysis and performance evaluation
3.
Clinical Validation
  • Clinical performance study design
  • Site selection and qualification
  • Sample collection and processing
  • Data verification and quality control
  • Statistical analysis and claims support
4.
Regulatory Documentation
  • Technical file compilation
  • Software documentation per IEC 62304
  • Performance evaluation reports
  • Scientific validity assessment
  • Risk management documentation
5.
Submission & Support
  • Notified Body submission management
  • Responses to additional information requests
  • Post-market surveillance planning
  • PMPF study design and implementation
Case Studies
Class C NGS Exome Sequencing Panel
Challenge
Challenge

A genomics laboratory sought to CE mark their NGS exome sequencing panel targeting over 4,000 genes under IVDR-an unprecedented scale for IVDR certification.

Solution
Solution

MDx implemented a comprehensive regulatory strategy including:

  • Complete technical documentation for the NGS workflow
  • Validation of the bioinformatics pipeline as a medical device
  • Implementation of ISO 13485 QMS tailored to NGS operations
  • Expert management of the Notified Body submission process
Result
Result

CE mark granted in just 16 months, enabling the client to become one of the first laboratories globally to certify such a comprehensive gene panel under IVDR.

NGS Companion Diagnostic for Oncology
Challenge
Challenge

A precision medicine company needed to develop and validate an NGS-based CDx panel to support a pharmaceutical partner’s targeted therapy application under both FDA and IVDR frameworks.

Solution
Solution

MDx designed a harmonized validation approach that satisfied both regulatory pathways:

  • Designed analytical and clinical validation studies
  • Implemented IEC 62304-compliant software validation
  • Created a unified technical documentation package
Result
Result

Successful clinical study execution across 9 European centers, with all validation milestones achieved on time and regulatory submissions accepted by both authorities.

Frequently Asked Questions

Ask us a Question
  • How does IVDR classify NGS-based tests?

    Most NGS-based diagnostic tests fall into IVDR Class C due to their intended purpose (often providing high-risk individual risk information) or Class D if used for infectious disease with high public health risk. Classification depends on the specific claims, intended use, and risk profile of your test.

  • What are the key challenges in validating NGS bioinformatics pipelines?

    Key challenges include demonstrating consistent performance across diverse samples, validating variant calling accuracy, establishing version control, documenting algorithm specifications per IEC 62304, and proving clinical validity of detected variants. Our approach addresses each challenge with specialized protocols and documentation templates.

  • How can laboratories transition from LDTs to IVDR-compliant NGS assays?

    Transitioning requires implementing a compliant 13485 QMS, developing comprehensive technical documentation, validating both wet lab and bioinformatics components, generating clinical evidence, and preparing for Notified Body assessment. MDx offers a structured transition program specifically for laboratories making this change.

  • What experience does MDx have with NGS companion diagnostics?

    We have supported multiple NGS CDx programs that involved EMA consultation, pharmaceutically aligned clinical studies, and simultaneous FDA and IVDR submissions. Our expertise covers both IHC and NGS-based CDx strategies with indications spanning oncology, rare disease, and immunology.

  • How do you validate the clinical performance of an NGS test?

    We design ISO 20916-compliant clinical performance studies that demonstrate the assay’s ability to correctly identify the clinical condition or genetic status or data is gathered through published experience in routine diagnostic testing. This involves careful study design, reference method comparison, site selection, sample processing protocols, and statistical analysis plans tailored to the specific NGS technology and claims.

  • Can MDx support both commercial kit development and laboratory-developed NGS tests?

    Yes. We support both commercial IVD kit manufacturers and laboratories transitioning their in-house developed NGS assays to comply with IVDR. Our approach is tailored to each scenario, addressing the specific regulatory and technical requirements for your business model.

Client Testimonials

“MDx’s expertise in NGS validation and bioinformatics compliance was instrumental in our IVDR certification. Their team’s deep understanding of both the technical aspects of sequencing and the regulatory requirements helped us navigate a complex submission with confidence.”

Head of Regulatory Affairs
US Genomics Laboratory

“When faced with validating our comprehensive tumor profiling panel, MDx provided the expertise we couldn’t find elsewhere. Their understanding of both NGS technology and IVDR requirements saved us months of work and ensured our successful approval.”

Chief Scientific Officer
Precision Oncology Company

“MDx documented our NGS pipeline end-to-end—from wet lab through variant calling and reporting—and built a validation package we could defend. Their focus on reproducibility, software lifecycle controls, and traceability satisfied the Notified Body.”

Laboratory Director
Pan-European Genomics Center

Accelerate Your NGS Regulatory Success

Whether you’re developing a targeted panel, a comprehensive exome test, or an NGS-based companion diagnostic, MDx delivers the specialized expertise you need to validate, document, and certify your technology for global markets.

From Sequencing to Certification. We Deliver.

Trusted EU & UK Regulatory Representation for Market & Clinical Access

Appoint MDx CRO as your EU Authorised Representative, UK Responsible Person, or Legal Representative to ensure compliant, efficient market entry and clinical study execution under IVDR, MDR, CTR, and UK MDR.
One partner—full regulatory accountability.

MDx CRO offers full-scope regulatory representation services

We ensure seamless market access and clinical compliance across the EU & UK for IVDs, medical devices, and clinical trial sponsors.

We act as:

  • EU Authorised Representative (EU AR)
  • UK Responsible Person (UKRP)
  • Legal Representative for EU clinical trials (CTR, IVDR & MDR)
  • UK Legal Representative (UKRP) for MHRA-regulated clinical studies

Each service is delivered with full regulatory accountability, direct liaison with competent authorities, and compliance with IVDR, MDR, CTR, and UK MDR frameworks.

Europe flag flying in front of a modern glass building, symbolizing EU leadership and innovation in MedTech industry, highlighting the impact of the EU on accelerating medical technology advancements.
Our Regulatory Representation Services

EU Authorised Representative (EU AR)

For non-EU manufacturers of IVDs and medical devices (Article 11 of IVDR/MDR), the EU AR ensures that products meet regulatory obligations before entering the EU market.

Our Role Includes:

  • Registration in EUDAMED
  • Verification of CE marking and Annex I GSPR compliance
  • Vigilance reporting and Post-Market Surveillance (PMS) support
  • Liaison with Notified Bodies and Competent Authorities
  • Document retention, including the Declaration of Conformity
European Union flags waving in front of modern office buildings representing MedTech innovation and regulatory environment.

UK Responsible Person (UKRP)

For non-UK manufacturers post-Brexit (UK MDR 2002), the UKRP is mandatory for placing devices and IVDs on the GB market.

Our Role Includes:

  • Device registration with the MHRA
  • Review of UK-specific technical documentation
  • IFU and labeling compliance (UKCA)
  • Vigilance reporting and PMS facilitation
  • Acting as the point of contact with the MHRA

Legal Representative for EU Clinical Trials

For non-EU sponsors conducting IVD and medical device research in Europe

Under IVDR Article 58 and MDR Article 62, sponsors based outside the EU must appoint a Legal Representative located in the EU to conduct IVD performance studies or medical device clinical investigations. MDx acts as Legal Representative for the device/diagnostic side.

We support:

IVD Performance Studies

Non-CE marked devices under IVDR Article 58 (e.g. companion diagnostics, screening assays, point-of-care tests)

Medical Device Clinical Investigations

Involving high-risk or interventional devices under MDR

Combined IVD + Medicinal Product Trials

MDx serves as Legal Representative for the IVD, ensuring IVDR compliance in trials conducted under both CTR & IVDR

Liaison with EU Competent Authorities, EUDAMED, and Ethics Committees

Management of IVD-specific submission packages, declarations, and post-approval obligations

 

UK Legal Representative for Clinical Investigations

For non-UK sponsors conducting studies under UK MDR
A UK-based Legal Representative (UK RP) is required for clinical investigations or performance evaluations submitted to the MHRA.

We Support:

MHRA submissions for clinical investigations
Legal representation in the UK for performance studies
Safety reporting and UK-specific documentation
Support with UK Ethics Committees and trial site compliance
Why Choose MDx for Regulatory Representation?
Feature
IVDR & MDR Representation
Dual EU + UK Coverage
Clinical Study Compliance
Combined Study Support (IVDR + CTR)
Direct Communication with Authorities
Comprehensive Regulatory Support
MDx CROStandard Agents
Legal Representative services for IVD and medical device studiesOften limited to product registration only
EU AR, UKRP, and legal rep services for EU & GBTypically EU or UK, not both
Legal Representative for IVDR Article 58 and MDR studiesRarely support study-related obligations
Legal Representative for the IVD component in combined trialsDo not support IVD roles in dual-pathway trials
Interface with NCAs, MHRA, EUDAMED, and Ethics CommitteesOften indirect or outsourced
Covers pre-market access, submissions, and post-market surveillanceFocused only on device registration

Frequently Asked Questions

Ask us a Question
  • Is a Legal Representative required for EU clinical studies?

    Yes. Non-EU sponsors must appoint a Legal Representative established in the EU to conduct performance studies under the IVDR or clinical investigations under the MDR. MDx fulfills this role and supports submissions to National Competent Authorities and Ethics Committees.

  • What’s the difference between an EU Authorised Representative and a Legal Representative?

    An EU Authorised Representative (EU AR) is required for placing devices on the EU market. A Legal Representative is required for conducting clinical studies (IVDR/MDR) in the EU by non-EU sponsors. MDx provides both services, ensuring consistent oversight throughout pre-market and study phases.

  • Do I need both a UKRP and a UK Legal Representative?

    No. Unlike the EU, the UK does not require a separate Legal Representative for clinical investigations. However, non-UK manufacturers must appoint a UK Responsible Person (UKRP) to place devices or IVDs on the GB market. For clinical studies, while the UKRP is not legally required to support the trial, MHRA expects agreements between the device manufacturer and a UKRP, and MDx can act as your UKRP and provide regulatory support for UK-based studies.

  • Q4: What is required to appoint MDx as an EU AR, UKRP, or Legal Representative?

    We will request:

    • A signed service agreement outlining responsibilities
    • Product and device scope
    • Access to up-to-date technical documentation
    • Sponsor or manufacturer contact points for regulatory communication
  • Does MDx handle EUDAMED and MHRA registrations?

    Yes. We manage actor registration, UDI/device listings, and technical file updates in EUDAMED. We also register devices and manage submissions with the MHRA, including vigilance and post-market reporting under IVDR, MDR, and UK MDR.

Ensure EU and UK Market Access with Trusted Representation

MDx offers integrated representation for product approvals and clinical trials under IVDR, MDR, CTR, and UK MDR. Ensure compliance with a partner that understands both market and clinical obligations.

One partner. Dual representation. Total regulatory confidence.

Scientific Validity Reports That Accelerate IVDR Compliance

Our unique combination of regulatory expertise and AI-powered literature review delivers compliant, high-quality scientific validity reports with unmatched efficiency-reducing time and cost without compromising quality.

Scientific Validity: The Foundation of IVDR Evidence

EU IVDR 2017/746 demands robust scientific validity documentation for all IVDs-establishing the association between your analyte and a clinical condition through comprehensive literature analysis. MDx delivers authoritative scientific validity reports that withstand regulatory scrutiny while accelerating your path to compliance.

Our scientific validity reports combine regulatory expertise from former Notified Body reviewers with advanced AI-powered literature analysis-ensuring comprehensive coverage of available evidence while significantly reducing turnaround time and cost. Whether you’re developing a novel biomarker or transitioning a well-established test to IVDR, our approach ensures your scientific validity documentation is complete, compliant, and convincing.

Our Scientific Validity Process AI-Enhanced Methodology with Expert Oversight

MDx delivers scientific validity reports through our unique hybrid approach-combining advanced AI literature search tools with expert human analysis and regulatory insight. This methodology maintains full compliance with MDCG 2022-2, MEDDEV 2.7/1 Rev 4, and Notified Body expectations while accelerating delivery and controlling costs.

Cutting-edge medical technology and digital health innovations showcased in a futuristic hospital setting for MedTech advancements.
Our 6-Step Scientific Validity Process
Phase
1. Protocol Development
2. Literature Search
3. Study Selection
4. Data Extraction
5. Evidence Appraisal
6. Report Creation
MDx AI-Enhanced ProcessStandard Process
AI-assisted keyword expansion and search strategy optimization + human validationExpert development of search strategy
AI-powered simultaneous database searches with advanced relevance filteringManual searches across multiple databases
AI-assisted pre-screening followed by expert validation and selectionManual screening of titles/abstracts and full texts
Machine learning-based data extraction with human verificationManual extraction of key information
AI-supported quality assessment with expert reviewExpert evaluation of evidence quality
AI-assisted draft generation with comprehensive expert editing and regulatory alignmentTraditional report writing and review

Key AI Benefits:

  • 60% faster delivery without compromising quality
  • Enhanced search coverage across multiple databases
  • Improved detection of relevant studies with reduced human bias
  • Cost savings through optimized processes
  • Continual improvement through machine learning
Advanced healthcare professionals discussing innovative MedTech solutions on a tablet in a modern clinical setting.

Comprehensive Scientific Validity Solutions

End-to-End Scientific Validity Support

Literature Search Protocol Development

  • PICO framework implementation
  • Search strategy design and validation
  • Inclusion/exclusion criteria definition
  • Database selection optimization
  • MDCG 2022-2 protocol alignment

Systematic Literature Reviews

  • Comprehensive database searches
  • Gray literature and ongoing study assessment
  • Study screening and selection
  • Data extraction and presentation
  • Evidence quality assessment
  • PRISMA-compliant reporting

Scientific Validity Documentation

  • Complete IVDR Annex XIII, Section 1.2.1 documentation
  • State-of-the-art reviews
  • Expert interpretation of findings
  • Summary of uncertainties
  • Gap analysis and recommendations
  • Support for CE mark technical documentation

Regulatory & Notified Body Alignment

  • Documentation formatted to Notified Body preferences
  • Pre-submission review by former NB reviewers
  • Response support for additional information requests
  • Deficiency letter resolution
  • Ongoing literature updates for PMPF

IVD Types We Support

Established Biomarkers
  • Comprehensive documentation for well-known analytes
  • Focused searches to capture key evidence
  • Efficiency gains through targeted AI search algorithms
Novel Biomarkers
  • Extensive literature searches across multiple databases
  • Identification of related analytes and pathways
  • State-of-the-art interpretations
  • Gap analysis for clinical evidence planning
Complex Multi-Analyte Tests
  • Component-by-component validation
  • Algorithm and composite score substantiation
  • Interaction and correlation documentation
Clinical Conditions & Applications
  • Infectious disease
  • Oncology & tumor markers
  • Genetic testing
  • Physiological biomarkers
  • Cardiovascular & metabolic disorders
  • Autoimmune conditions
  • Companion diagnostics
  • Point-of-care tests
Why Choose MDx for Scientific Validity Reports? Our Differentiated Approach
Capability
AI-Enhanced Process
Regulatory Expertise
IVDR Specialization
Methodology
Scientific Team
Turnaround Time
Value
MDx AdvantageTypical Providers
Proprietary AI tools for accelerated deliveryConventional manual approach
Former NB reviewers from BSI, TÜV SÜDLimited regulatory experience
100+ IVDR scientific validity reportsGeneral regulatory consultants
MDCG 2022-2 & MEDDEV 2.7/1 compliant with AI enhancementBasic or outdated methodology
PhD-level scientific writers across disciplinesGeneral medical writers
60% faster with our AI-enhanced approachSlower manual processes
30-40% cost savings through optimized processesPremium pricing for manual work

MDx Scientific Writing Team

  • Former Notified Body reviewers with direct IVDR experience
  • PhD-level scientific experts across clinical domains
  • Experienced regulatory writers with IVDR/MDR documentation expertise
  • AI specialists with expertise in literature search optimization
  • Therapeutic area specialists with deep clinical knowledge
Innovative MedTech conference attendees, diverse professionals engaged in healthcare technology discussion, showcasing collaboration and leadership in medical device industry advancement.
Case Studies
Class C Molecular Diagnostic Test
Challenge
Challenge

A molecular diagnostics company needed scientific validity documentation for 24 biomarkers in their multiplex panel within an aggressive 6-week timeline.

Solution
Solution

MDx deployed our AI-enhanced scientific validity process-automatically scanning 15,000+ articles across multiple databases while our expert team validated selections and developed the final reports.

Result
Result

Delivered complete scientific validity documentation for all 24 biomarkers in just 4 weeks-40% faster than conventional methods. All reports passed Notified Body review without major findings.

Novel Biomarker for Rare Disease
Challenge
Challenge

An IVD startup needed scientific validity documentation for a novel biomarker with limited published evidence to support their IVDR Class C submission.

Solution
Solution

Our AI tools identified related research across multiple databases, including gray literature, preprints, and conference abstracts, while our scientific team extracted and analyzed all relevant data.

Result
Result

Produced a comprehensive scientific validity report that established sufficient theoretical basis for the biomarker, allowing the client to proceed with required clinical evidence generation for their Class C submission.

Client Testimonials

“MDx’s AI-enhanced approach to scientific validity documentation saved us weeks of effort while delivering better quality than our previous manual process. Their reports passed Notified Body scrutiny with zero findings.”

Regulatory Affairs Director
Global IVD Manufacturer

“The scientific validity reports provided by MDx were exceptional in both quality and delivery time. Their team’s expertise in navigating IVDR requirements was evident in every aspect of their work”

CEO
IVD Startup

“Practical, fast, and solid. MDx organized the literature, closed gaps we’d missed, and delivered an SVR that reviewers accepted without pushback”

VP, Clinical & RA
Molecular Diagnostics Firm

Frequently Asked Questions

Ask us a Question
  • How does MDx ensure AI-generated content meets IVDR requirements?

    Our AI tools assist with search, screening, and data extraction, but final analysis and conclusions are always developed and validated by our expert team of former Notified Body reviewers and PhD-level scientists. Every report undergoes a comprehensive quality check against MDCG 2022-2 and IVDR requirements.

  • What literature databases do you use for scientific validity searches?

    Our AI-enhanced approach searches multiple databases simultaneously, including PubMed/MEDLINE, Embase, Cochrane Library, Web of Science, Google Scholar, and specialty databases relevant to your specific analyte. We also search for gray literature, clinical trial registries, and regulatory/government publications.

  • How do you handle novel biomarkers with limited literature?

    For novel biomarkers, we expand searches to include related biomarkers, biological pathways, and preclinical data. Our AI tools can identify subtle connections in the scientific literature that might be missed through manual searches. We then work with you to determine if the available evidence is sufficient or if additional clinical evidence generation is needed.

  • Can you update existing scientific validity documentation to meet IVDR requirements?

    Yes. We frequently help clients transition existing documentation to IVDR-compliant scientific validity reports. Our AI tools can rapidly analyze your current documentation, identify gaps, and generate updated reports that meet Annex XIII, Section 1.2.1 requirements.

  • How quickly can you deliver scientific validity reports?

    Our AI-enhanced approach typically delivers reports 60% faster than traditional methods. Depending on complexity, reports can be completed in 1-2 weeks, compared to the industry standard of 4-8 weeks.

  • Do you support MDCG 2022-2 and MEDDEV 2.7/1 Rev 4 compliance?

    Absolutely. Our methodology is fully aligned with both MDCG 2022-2 and the principles of MEDDEV 2.7/1 Rev 4, ensuring reports meet current regulatory expectations for systematic literature reviews and scientific validity assessment.

Accelerate Your IVDR Scientific Validity Documentation

Whether you’re launching a novel IVD, transitioning from IVDD to IVDR, or expanding your product claims, MDx delivers scientific validity reports that combine regulatory compliance, scientific rigor, and unmatched efficiency.

Faster, Smarter, Better Evidence Documentation.

Quality Systems & Risk Management That Drive Regulatory Success

From ISO 13485 implementation and risk management to comprehensive audit preparation-our former Notified Body auditors deliver quality and compliance solutions that withstand the closest regulatory scrutiny for both IVDs and medical devices.

Quality Excellence for Medical Devices & IVDs

In today’s rigorous regulatory environment, robust quality systems and thorough risk management are non-negotiable for medical device and IVD manufacturers. MDx provides comprehensive quality, risk management, and audit services designed to secure and maintain compliance while optimizing your operational efficiency.

Our team-featuring former Notified Body auditors and quality experts from leading manufacturers-delivers practical, scalable solutions tailored to your specific technologies, organizational needs, and regulatory requirements. Whether you’re implementing ISO 13485 for the first time, transitioning to MDR/IVDR, or preparing for a high-stakes audit, MDx ensures your quality systems meet both regulatory demands and business objectives.

Advanced medical research with computer analysis for medtech innovation and healthcare solutions.

Core Quality, Risk & Audit Services

Quality Management Systems

ISO 13485:2016 Implementation & Certification
  • Gap assessments against current requirements
  • Full QMS development for startups and SMEs
  • Implementation planning and execution
  • Documentation development (quality manual, SOPs, work instructions)
  • Management representative guidance and support
  • Pre-certification audit preparation
  • Notified Body and certification body selection
QMS Remediation & Optimization
  • MDSAP, EU MDR/IVDR, and FDA QSR alignment
  • Process mapping and optimization
  • Document control system implementation
  • Quality records management solutions
  • CAPA systems development and refinement
  • IVD-specific quality controls and QMS adaptations
  • QMS performance metrics and reporting
Interim QMS Management & Support
  • Temporary quality leadership during transitions
  • Remote QA support packages
  • Virtual quality team solutions
  • QA department setup for startups
  • Training of quality personnel
  • Management review support and facilitation

Risk Management

ISO 14971:2019 Implementation
  • Risk management planning
  • Risk management file development
  • Production and post-production risk monitoring
  • Risk/benefit analysis documentation
  • Hazard identification workshops
  • Device-specific and IVD-specific risk management approaches
Risk Management Documentation
  • Risk management plans
  • Risk management reports
  • Risk analysis using FTA, FMEA, HAZOP
  • Process FMEA (pFMEA) development
  • Design FMEA (dFMEA) creation
  • Usability risk assessments (IEC 62366)
  • Cybersecurity risk management (IEC 80001)
  • IVD-specific risk management (e.g., false results, clinical impact)
Risk Management Integration
  • Integration with clinical evaluation/performance evaluation
  • Alignment with usability engineering
  • PMS/PMCF/PMPF risk data integration
  • Software risk management (IEC 62304)
  • Biocompatibility risk assessments
  • Special process risk controls
  • Risk-based approaches to QC and batch release for IVDs

Audit Services

Internal Audits
  • ISO 13485 compliance audits
  • MDR/IVDR readiness assessments
  • MDSAP internal audits
  • Process audits
  • Remote and hybrid audit execution
  • Special process audits
  • Software development audits
  • Laboratory process audits (ISO 15189)
  • Comprehensive audit reports with remediation plans
Supplier & Subcontractor Audits
  • Critical supplier qualification
  • OEM audits
  • International supplier assessment
  • Remote supplier audit programs
  • Supplier classification and monitoring systems
  • Component supplier audits (for both devices and IVDs)
  • Laboratory supplier audits
Audit Preparation & Management
  • Notified Body audit readiness
  • FDA inspection preparation
  • MDSAP audit planning
  • Mock inspections and simulations
  • Audit response management
  • Audit finding remediation
  • Competent Authority inspection support

Specialized Quality & Compliance Services

Medical Device & IVD Regulatory Requirements

Person Responsible for Regulatory Compliance (PRRC)

  • PRRC outsourcing services
  • PRRC team development
  • Responsibilities management and delegation
  • Documentation of PRRC activities
  • Training for internal PRRC candidates

MDR/IVDR Quality Compliance

  • QMS updates for MDR/IVDR requirements
  • Transition planning and gap analysis
  • Post-market surveillance system integration
  • UDI and EUDAMED implementation
  • Economic operator requirements
  • IVD-specific quality requirements (batch release, reagent QC)

Validation & Verification

Design Verification & Validation

  • V&V planning and execution
  • Protocol development
  • Test method validation
  • Documentation for design history file
  • IVD analytical performance validation

Process Validation

  • IQ/OQ/PQ protocol development
  • Special process validation
  • Cleaning validation
  • Software validation
  • Spreadsheet validation
  • Statistical analysis and support
  • Manufacturing process validation for IVDs

Computer System Validation

  • GAMP 5 methodology implementation
  • Electronic records compliance (21 CFR Part 11)
  • ERP and eQMS validation
  • Cloud system qualification
  • Laboratory information systems validation
Capability
Former Notified Body Auditors
Industry Experience
Combined Device & IVD Expertise
Practical Approach
Integrated Services
Mock Audit Experience
Technology-Specific Templates
Right-sized Solutions
MDx CROTypical Consultants
From BSI, TÜV SÜDRarely available
Experts from top 10 IVD & device manufacturersOften theoretical knowledge only
Specialists in both regulatory frameworksUsually focused on one area
Business-focused compliance solutionsCompliance at expense of efficiency
Quality + Regulatory + ClinicalUsually single specialty
Realistic NB/FDA scenariosGeneric assessments
For IVDs, devices, softwareGeneric templates
Tailored to company maturity & resourcesOne-size-fits-all approach
Success Metrics
100+
successful ISO 13485 certifications
97%
first-time certification success rate
85%
reduction in major audit findings after MDx remediation
40+
companies transitioning to MDR/IVDR quality requirements

Former BSI, TÜV SÜD auditors on staff

Zero major findings in our last 10 IVDR-specific quality system audits

End-to-end ISO 14971 risk management (RMF) delivered and aligned with Notified Body expectations

Our Quality & Risk Management Process

1.
Assessment

Comprehensive review of existing systems, documentation, and practices

2.
Gap Analysis

Identification of compliance gaps against relevant standards and regulations

3.
Strategic Planning

Development of prioritized implementation or remediation roadmap

4.
Documentation

Creation or revision of quality system documentation

5.
Implementation

Practical execution of quality processes and risk management

6.
Verification

Internal audits and pre-certification assessments

7.
Certification Support

Expert guidance through certification audits

8.
Continuous Improvement

Ongoing monitoring and optimization of quality systems

Case Studies
ISO 13485 Implementation for Precision Medicine Startup
Challenge
Challenge

A precision medicine startup with limited resources needed to establish an ISO 13485-compliant QMS to support CE marking of their first advanced NGS diagnostic test under IVDR.

Solution
Solution

MDx implemented a staged QMS development approach, prioritizing key processes needed for immediate regulatory requirements while building a scalable framework for future growth.

Result
Result

ISO 13485 certification achieved within 6 months with zero major nonconformities, enabling the client to proceed with IVDR technical documentation submission on schedule.

Risk Management Remediation for Class IIb Medical Device
Challenge
Challenge

A Class IIb medical device manufacturer received major nonconformities related to risk management during their MDR surveillance audit, threatening their certification status.

Solution
Solution

MDx conducted a comprehensive risk management file review, facilitated new risk analysis sessions, and implemented a revised ISO 14971:2019-compliant risk management process.

Result
Result

All nonconformities closed within the required timeframe, with MDx’s approach receiving positive feedback from the Notified Body for its thoroughness and compliance.

MDSAP Preparation for Global IVD Manufacturer
Challenge
Challenge

A global IVD manufacturer needed to achieve MDSAP certification to maintain market access in Canada, Brazil, Australia, and Japan, with a compressed 7-month timeline.

Solution
Solution

MDx deployed a team of QMS experts and former auditors to conduct a gap assessment, implement remediation, and conduct comprehensive mock audits across multiple sites.

Result
Result

Successful MDSAP certification with only minor findings, achieved on schedule and maintaining uninterrupted global market access.

Client Testimonials

“MDx transformed our quality system from a paperwork burden to a business advantage. Their practical approach to ISO 13485 implementation improved our processes while ensuring we metall regulatory requirements.”

Quality Director
European Medical Device Manufacturer

“The mock audit conducted by MDx’s former Notified Body auditors was eye-opening. Their insights helped us address critical gaps before our actual certification audit, resulting in zero major findings for our IVD product line”

Regulatory Affairs Manager
Global IVD Diagnostics Company

“MDx helped us rework our risk management file and CAPA system to meet ISO 14971 and ISO 13485 expectations. The remediation was practical, fast to implement, and it cut our major audit findings to zero in the next surveillance audit.”

Head of Quality & Compliance
Mid-Size European MedTech Company

Frequently Asked Questions

Ask us a Question
  • How does MDx approach QMS implementation differently from other consultants?

    Our quality experts have both Notified Body and industry experience, allowing us to implement systems that are both compliant and practical. We develop right-sized solutions based on your organization’s size, resources, and regulatory needs rather than imposing one-size-fits-all templates. Our dual expertise in both device and IVD regulations ensures your QMS addresses the specific requirements for your product types.

  • Can MDx provide temporary quality management services during transitions?

    Yes. We offer interim quality management solutions, including part-time Quality Managers, remote QA support, and virtual teams to maintain compliance during organizational changes, growth phases, or gaps in staffing. These services can be particularly valuable during transitions between regulatory frameworks like IVDD to IVDR or MDD to MDR.

  • How do you ensure our QMS will withstand Notified Body scrutiny?

    Our team includes former auditors from leading Notified Bodies who conduct thorough pre-certification assessments using the same approach and standards as official audits. This insider perspective ensures we address potential issues before your formal audit. For IVD manufacturers, we have specialists in Class C and D products who understand the heightened scrutiny these products receive.

  • Does MDx support MDSAP certification?

    Absolutely. We have specific expertise in MDSAP requirements and provide gap assessments, documentation development, and audit preparation for all MDSAP participating regions (US, Canada, Brazil, Australia, and Japan). Our team has successfully guided multiple companies through MDSAP certification and surveillance audits.

  • How do you approach risk management for different product types?

    We implement tailored risk management strategies based on your specific product type and technology. For IVDs, we focus on elements like risk of false results, clinical impact, and sample handling. For medical devices, we emphasize patient safety, device performance, and use-related risks. For software, we integrate ISO 14971 with IEC 62304 and cybersecurity requirements. In all cases, we ensure documentation meets applicable regulatory requirements.

  • What makes MDx's mock audits more effective than self-assessment?

    Our mock audits are conducted by former Notified Body auditors who have performed hundreds of actual certification audits. They apply the same techniques, focus areas, and evaluation criteria used by leading NBs, providing authentic preparation that identifies issues self-assessments typically miss. We also tailor mock audits to your specific product types and regulatory frameworks (MDR, IVDR, FDA, MDSAP).

Expert Quality & Compliance for Your Regulatory Success

Whether you’re implementing ISO 13485, transitioning to MDR/IVDR, or preparing for a critical audit, MDx delivers the quality and risk management expertise you need for business-focused compliance and regulatory success.

Quality That Delivers. Compliance That Lasts.